RETURNS
 

STANDARD POLICY: We want you to be satisfied with your purchase, you may return the item for a refund or exchange it for a new item within 14 days of the receipt of your purchase. Please note items received outside of the specified returns period will not be accepted. You can start your return here. 
 

Items must be shipped within 28 days of receiving your return shipping label. Items sent after 28 days will not be accepted. Please note, you must use our return portal to return your items. Items returned without using our portal will not be accepted. 
 

Return Labels: We provide these labels to you via email or browser download if your product is eligible. You can start your return here. All returns are charged a $8.99 restocking fee. If it is agreed that your product was damaged before arriving to you, we will refund you that restocking fee. Once you have created a return label, you must mail that package within 28 days.

Clothing: Must be returned unworn and with the original tags on the garment.

Swimwear: Must be returned in original condition with tags attached and must also have the sanitary liner.

Jewelry: Must be returned in original condition with original tags.

Handbags: Must be returned unused, and in resale condition with tags attached.

Final Sale Items: We do not offer refunds, returns or exchanges for final sale items. No exceptions. Additional discounts cannot be used on final sale items.
 

Gift Cards: We do not offer refunds, returns or exchanges for gift cards.
 

Damaged Items: Any items returned in damaged condition will be subject to inspection. If the item was damaged before arriving to you, we will send you a new one. If deemed to have been worn or damaged by you, the customer, we will not replace the product or refund your order.